Privacy Policy
Last updated: April 2026
1. Information We Collect
We collect information you provide directly: name, email address, phone number, and delivery address when you register or place an order. We also collect uploaded images and design files needed to fulfil your order. We automatically collect usage data such as pages visited, device type, and IP address to improve our services.
2. How We Use Your Information
We use your information to: process and fulfil your orders; send order confirmations and delivery updates; provide customer support; send promotional offers (only if you opt in); improve our website and services; and comply with legal obligations.
3. Sharing of Information
We do not sell your personal information. We share data only with: (a) logistics partners to deliver your order; (b) payment gateway providers for transaction processing; (c) Zoho CRM/Projects for order management; (d) legal authorities when required by law.
4. Uploaded Files & Images
Images and design files you upload are used solely to print your order. Files are stored securely on our servers and deleted after 90 days from order completion unless you save them to your account.
5. Cookies
We use cookies to maintain your session (login state), remember your cart, and analyse site traffic via Google Analytics. You can disable cookies in your browser settings, but some features may not function correctly.
6. Data Security
We use industry-standard security measures including HTTPS encryption, secure password hashing (scrypt), and access controls to protect your data. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to: access the personal data we hold about you; correct inaccurate data; delete your account and associated data; opt out of marketing emails. To exercise these rights, email us at info@nivasgraphicprint.com.
8. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered users of significant changes via email. Continued use after changes constitutes acceptance.
10. Contact
For privacy-related queries or to exercise your rights, contact: info@nivasgraphicprint.com or write to Nivas Graphic Print, Sivakasi, Tamil Nadu 626 123.